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Shoppers are responsible for international returns charges.Įnter your order number and email address in the fields above and click Start a Returnįollow the screen instructions and select the items you want to return Original shipping charges is non-refundable Shipping Charges for returning from Singapore with the following reasons:Ĭhange of mind ( Shipping Charge Apply, $4.5 will be deducted from the total amount paid)ĭon't like the product ( Shipping Charge Apply, $4.5 will be deducted from the total amount paid) Within 35 days of receipt of your shipmentįor hygiene purpose, SHOES and EARRINGS are not returnable.įor final sale items, you will see 'FINAL SALE' indicated on the product title and listing.Īre there any charges for return(Return From Singapore)?

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*Please feel free to contact us if you need further help with international shipping matters. Due to air transport restrictions and regulations Lussocitta is unable to ship these items internationally. Restricted items include aerosols, pressurized spray cans and alcohol-based products (hairspray, nail polish, nail polish remover, shaving cream, etc.) and liquid based products. What is payable, if anything, depends on where the goods are sent from, the type of goods, their transactional value and the weight of the packageĪre there any items that cannot ship to my country because they're restricted?.Once the duties and taxes are fully repaid to the couriers the goods will be delivered to you.To ensure the the couriers can deliver your goods in shortest possible time after entering your country or customs union, they pay the customs authority on your behalf for any duties and taxes that are due on the goods.When goods are not shipped domestically (within your country) or within a single customs union, such as the European Union, you are liable to pay any inbound duties and taxes which your local customs authority deems appropriate.When purchasing goods online, some or all of these goods may not originate in the country you reside in, therefore are subject to a customs duty, which is a tariff or tax imposed on goods when transported across international borders.Duties and taxes are most typically not included in the price of the goods you purchase online, and might not be included in the overall shipping costs you pay to the online retailer.You may be charged customs duties and taxes for something purchased online because: Malaysia (excluding Sabah & Sarawak): Below $500 What are the international shipping rates? Please note: although we try our best to deliver your items during the estimated timeframe, due to custom clearance reason, delivery dates are not guaranteed. Since delivery timeframes vary depending on destination, a more accurate estimate will be provided during checkout. ('Business days' are Monday-Friday, excluding holidays). Most in-stock items generally ship from our warehouse within 24 hours on business days. What is the delivery timeframe for my international order? Same day delivery cut off at 1pm Mon-Fri, excluding weekends & PH $9.99 Standard delivery 2-3 working days, it's always FREE